At TQLSOL, we value our clients and aim to provide the highest quality of Digital Marketing, SEO, and related services. Please read our refund policy carefully before making any purchase.
General Policy
All payments made to TQLSOL are for the time and expertise spent on providing our services.
Due to the nature of digital marketing and SEO services, results may vary depending on several factors outside of our control (such as competition, market changes, and search engine updates).
Eligibility for Refunds
Refunds may only be issued under the following conditions:
You were charged by mistake (duplicate transaction or incorrect amount)
Services were not delivered as agreed in the signed contract or proposal.
A project is canceled by TQLSOL before any work has started.
Non-Refundable Situations
Once a service has been delivered or work has commenced, payments are non-refundable.
Payments for consultation, strategy sessions, or custom digital campaigns are non-refundable.
Failure to provide required information, approvals, or cooperation from the client’s side does not make the project eligible for a refund.
Refund Request Process
To request a refund:
Email us at [your support email] with your order details and reason for the refund request.
Our team will review the case and respond within 7–10 business days.
If approved, refunds will be processed to your original payment method within 20 to 30 days, depending on your bank or payment provider.
Contact Us
If you have any questions about our Refund Policy, please contact us at:
📧 Email: support@tqlsol.com
📞 Phone: +1 (716) 348 9587